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Managed IT Services

Trusted IT Management. Ongoing Business Advantage

Secure, high-performance IT solutions combined with expert support keep your technology seamless and your business fully protected.

Talk to an Expert

Is IT Complexity Putting Your Business at Risk?

Rise above the staggering stats holding businesses back worldwide.

91%

of businesses experience at least one network outage per quarter

10.5 Days​

per employee are lost each year due to simple tech issues

90%​

of organizations react to cybersecurity problems only when they arise​

$200,000​

is the average cost of a data breach for businesses

65%

of IT budgets are freed up when businesses work with a managed service provider.
How Can We Help?

Expert IT Help, Right Where You Need it.

Meet unpredictable IT with reliable managed services. We understand the hassles of right-sizing solutions coupled with the stress of keeping your business secure, efficient, and always-on. That’s why for over 20 years, we have been committed to bringing hands-on experience delivering managed IT services that eliminate friction and support long-term performance.

IT That Moves Businesses Forward

Our smart IT management solutions are customized to your business needs, with agile cybersecurity, compliance, and expert support that scales with your organization.

Proven Experience. Certified Experts.

For over 20 years, HI-TEX Solutions has delivered adaptive, high-performance–powered by deep experience and trusted partnerships with Microsoft, AWS, and top security and compliance frameworks.

Real Results. Lasting Value.

IT Management that delivers more than support–we are dedicated to providing right-sized solutions, streamlined operations, and rapid response trusted by long-term clients to drive efficiency and resiliency.

How Can We Help?

Purpose-Built IT Management for Complex Needs

Our managed IT services are ideal for businesses that require reliable technology, and seamless performance, all while ensuring the highest level of security and compliance standards.

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Healthcare

IPAA-compliant solutions that protect patient data and streamline care delivery.

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Finance & Banking

Secure, audit-ready infrastructure for regulatory compliance and transaction integrity.

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Legal

Reliable systems and data security to support confidentiality and uptime.

Justice and law concept

Government Contractors

CMMC-ready IT environments designed for federal compliance.

Small and Medium Enterprise Business concept

Mid-Market & Enterprise

Scalable, managed IT that adapts to your growth and evolving needs.

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First Responders

Mission-critical support and resilient systems for uninterrupted service.

Learn More

Comprehensive Managed IT Services

From on-premises to cloud or co-located environments, our holistic IT services protect your full technology stack — covering servers, devices, networks, applications, hardware, and end-user support.

Proactive Security Solutions

Intelligent threat detection, patch management, cloud security, and endpoint response—plus user training—reduce vulnerabilities and prevent breaches.

Scalable Infrastructure Management

Seamlessly adapt and expand your IT environment, while consolidating vendor management through a single, reliable partner.

Regulatory Compliance Support

Ensure adherence to industry standards such as HIPAA, PCI, and CMMC, minimizing risk and avoiding penalties.

24/7 Network Monitoring

Continuous oversight of your systems guarantees rapid detection and resolution of issues to maximize uptime.

Cloud Integration and Management

Seamlessly connect and manage public, private, or hybrid cloud environments to enhance flexibility and agility.

Dedicated IT Support Team

Access expert engineers and cloud practitioners who provide personalized, responsive support when and where you need it.

Advanced Insights and Optimization

Stay informed with ongoing reports that provide clear IT visibility—enabling proactive decisions and continuous optimization for stronger, more secure performance.

Data Backup and Recovery

Protect your critical data with robust backup solutions and rapid recovery options to ensure business continuity.

Cost-Effective Solutions

Optimize IT spending through right-sized, strategic solutions that deliver measurable ROI and transparent fixed fee pricing for comprehensive management across locations.

Unified Communications

Integrate communication tools securely to support remote and hybrid workforces, improving collaboration and efficiency.

How Can We Help?

Flexible IT Support—Fully Managed or Co-Managed

Whether you need a dedicated IT partner or extra support for your in-house team, HI-TEX offers tailored solutions to fit your operations. Both options deliver expert support, security, and cost control—but are designed for different needs.

Managed IT Services

Your Fully Outsourced IT Department

Let our team take the lead. With managed IT services, we handle everything—security, support, systems, strategy—so you can focus on your business.

  • End-to-end IT management and unlimited support 
  • Fixed monthly pricing for predictable costs
  • A single point of contact for faster resolution and accountability

Learn More

Co-Managed IT Services

Collaborative Support for Your Internal Team

Already have an IT team? We work alongside them to fill in gaps, offload repetitive tasks, and add strategic firepower.

  • Shared responsibility with your internal IT staff
  • Scalable support, from cybersecurity to system upgrades
  • Access to a broader skill set and toolset—when and where you need it

Learn More

Take Control of Your IT Today

Don’t let IT complexity hold your business back. With managed IT services tailored to your needs, you gain secure, scalable IT management that protects your data and boosts performance.

Reach Out

Schedule a comprehensive IT assessment to uncover gaps, risks, and opportunities for improvement.

Customize Your Solution​

We’ll design a tailored managed IT strategy aligned with your goals, compliance needs, and budget.

Focus on What Matters

We handle the day-to-day, from support to security—so you can drive your business forward with confidence.

Get Started

FAQs

What are managed IT services?

Managed IT services provide complete, outsourced technology support for your business—everything from network security to help desk assistance. You get a dedicated team that ensures your systems run smoothly and securely, 24/7.
Instead of hiring and managing an in-house IT team, you partner with HI-TEX Solutions to gain expert guidance, system oversight, and reliable support. It’s a smart, cost-effective way to simplify operations and improve uptime. 

  • Full-service IT management with predictable monthly pricing
  • Proactive monitoring, maintenance, and cybersecurity
  • Strategic planning aligned with your business goals
How do co-managed IT services work?

Co-managed IT services blend your internal IT resources with our external expertise. We fill the gaps, reduce workload, and provide tools and support where you need it most.

This model is ideal for growing businesses that want to maintain internal control but need help scaling securely and efficiently. You stay in the driver’s seat—we bring the horsepower. 

  • Collaborative approach tailored to your IT environment
  • Support for projects, upgrades, compliance, and daily help desk needs
  • Access to advanced tools, cybersecurity, and broader expertise
Is managed IT only for large businesses?

Not at all. Managed IT services are a smart choice for businesses of all sizes—especially those without a full in-house IT team.

From startups to mid-sized companies, HI-TEX Solutions supports businesses across industries that need reliable tech, strong security, and predictable costs without adding internal headcount. 

  • Ideal for businesses with lean or no IT staff
  • Scales with your company’s growth and complexity
  • Keeps systems secure, compliant, and running smoothly
What industries benefit most from your services?

Our managed IT services are purpose-built for complex, regulated, or mission-critical environments. If downtime, compliance, or data security are major concerns, we’re a strong fit.

We serve industries where performance and protection matter most:

  • Healthcare, Finance, and Legal firms
  • Government Contractors and First Responders
  • Mid-Market & Enterprise businesses with high IT demands
How do I get started with HI-TEX Solutions?

It starts with a conversation. We assess your current IT setup, listen to your business goals, and recommend a custom plan.

Whether you’re looking for fully managed IT services or a co-managed IT solution, our team will tailor support to your needs—without disrupting your current systems.

  • Schedule a free consultation
  • Receive a personalized IT roadmap
  • Gain a secure, scalable tech partner

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